Unsurprisingly, the rise in the number of COVID-19 cases has brought most industries to a halt. The restaurant profit margin business has been no exception. However, with the lessons learned during the pandemic, there remains a ray of hope for business owners.
An eatery that operates a delivery model could attain direct orders and avoid high commission fees. With such a paradigm, the staff members can serve as delivery representatives.
This guide provides a couple of pointers on how to incorporate such strategies into your restaurant seamlessly.
Offer Disposable or Digital Menus
Most times, restaurants provide reusable menus to customers looking for a safe and healthy dining experience. If you employ this strategy, you may want to disinfect immediately after use. Nonetheless, you could order paper menus, which can be disposed of after use to avoid contamination.
Another way of displaying your provisions would be via digital menus. Customers can access your menu on their smartphone by scanning a QR code. It is a convenient and safe means of ensuring quality service to your customers.
Consider Online Ordering
During the pandemic, most customers prefer to place an order and have their food delivered. If your eatery has not established an online ordering platform, you could wind up losing many potential customers.
Though people would like to stick to such an arrangement, some of your clients may not want to call. For this reason, you need to set up an online platform where they can place an order.
By creating an online menu, restaurant owners can ensure the survival of their business. It is an easy tactic that can help you attract and retain customers.
You are likely to notice a surge in your volume sales once you allow customers to make online orders.
Establish Delivering Options
After placing an order, your customers will expect to have their meals delivered as soon as possible. With people opting to remain indoors, restaurants that offer local delivery services have a high chance of survival. If you have just begun offering these services, you may want to start with the area close to your restaurant.
As much as every restaurant would benefit from having delivery drivers, it may not always be possible. If you are unable to hire drivers, you can always turn to delivery apps like Uber Eats and Door Dash. With a reliable delivery app, you are sure your customers will have their food delivered on time. Given that these apps are gaining a lot of traction, your restaurant could benefit from the trend.
Setting up a partnership agreement with these delivery apps is simple. The first step would be to log in to their website and follow the outlined guidelines. With these apps, your restaurant can reach a wide audience that would typically be out of reach.
Observe a Regular Cleaning Schedule
In an attempt to contain the spread of COVID-19, restaurants need to create a schedule to disinfect and clean all areas. You may want to pay attention to areas touched by customers or employees, including but not limited to:
- Seating spaces
- Ordering gadgets
- On-table provisions
- Self-serve sections
Aside from the everyday cleaning, you could hire a professional cleaning team to disinfect and clean your restaurant regularly.
Owning a business during a pandemic may have its own set of challenges. However, by adopting the necessary precautionary steps, you can ensure the productivity and safety of your establishment.